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                ESC Policies & Procedures

                Program Policies, Procedures & Waiver

                This policy covers all programs, activities, workshops and events offered by Edmonton Seniors Centre.

                Responsibilities:

                Edmonton Seniors Centre, staff, instructors and/or volunteers cannot be held liable for any physical injuries during any of its events, programs and activities.

                Admission Requirements:

                Members registering for programs will be given priority over associate members, reciprocal members, and non-members.
                • Associate members are those persons under the age of 45.
                • Reciprocal members, who receive the same discount for regular programs as ESC members, are those with a current membership at: Central Lions, Northgate Lions, SAGE, South East Edmonton Seniors Association, Calder Seniors, West End Seniors Activity Centre, Strathcone PLace Society, Jewish Drop-In Centre or St. Albert Citizens Club.
                • All non-members will be charged an additional fee of $20.00 per program.

                Registration

                Registration will take place at the back office desk.
                Full payment is due at time of registration.
                • Programs must have the minimum number of participants registered one week prior to the program start date to proceed.
                • Participants are not registered until the program fees have been paid.
                • Late registration will be allowed ONLY if space permits. Payment will be due in full at that time.
                • The Centre reserves the right to cancel programs with insufficient registration, at which time refunds will be issued to those who have paid.
                • Drop-in registrations are allowed only in the Social programs (i.e. - Bridge, Carpet Bowling, etc.).  Drop-in fees for these activities are payable at the main desk prior to the beginning of each activity.
                • No drop-in registration is allowed in the instructor-led classes.

                Payment Method:

                • Cash or cheque only, at least one week prior to the program start date.
                • Receipts will be issued for program registration; they are not tax-deductible.
                • Financial assistance may be available in certain circumstances. Please discuss with the Program Manager or the Executive Director.

                Withdrawal:

                Withdrawal from a program does not constitute grounds for a refund.

                Refunds:

                No program fees will be refunded unless the program is cancelled by Edmonton Seniors Centre.